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TOEIC Decision Point

Personal vs Personnel: One Person or the Company’s Staff

In TOEIC Part 5, personal and personnel look similar but point to very different workplace meanings.

A useful question is: does the sentence refer to one person or a private matter, or to the employees of an organisation?

Personal = connected to an individual or private matter. Personnel = the employees or staff of an organisation.

The quick choice

Check the business picture around the blank. Is the sentence about one person’s information, belongings, opinion, or circumstances? Or is it about company staff?

Personal

One person or something private: personal information, personal belongings, personal opinion, personal reasons.

Personnel

The people employed by an organisation: authorised personnel, medical personnel, personnel records, personnel changes.

The signal to remember

Individual or private = personal. Company staff = personnel.

This is the MTC move. Follow the meaning around the blank instead of relying on spelling.

Employees should remove all personal belongings from their desks.
The belongings belong to individual employees. Choose personal.
Only authorised personnel may enter the research laboratory.
The sentence refers to approved staff members. Choose personnel.
The application form requests personal information.
The information concerns one individual.
The company announced several personnel changes.
The changes involve employees and staffing.

What to notice

This pair can appear in notices, security instructions, company announcements, employment records, privacy statements, and workplace policies.

personal details / personal data / personal expenses
These belong to or concern an individual.
personnel records / personnel department / personnel shortage
These concern employees or staffing.
authorised personnel / trained personnel / security personnel
These are groups of employees with a particular role or permission.

Use the nearby word

The word next to the blank can help reveal the answer quickly.

Personal can appear with

Information, belongings, reasons, opinion, account, assistant, responsibility.

Personnel can appear with

Records, department, changes, shortage, training, policy, management.

Please do not use the company account for personal purchases.
The purchases are private, not business-related.
The new policy applies to all company personnel.
The policy applies to the organisation’s employees.

Under pressure, ask one question: one person, or the staff?

Quick TOEIC check

Choose first. Then read the feedback. Use the quick check: individual or private, or employees?

1. Staff members must keep their ___ identification numbers confidential.

2. Only authorised ___ are permitted to enter the storage area.

3. Human Resources is reviewing the company’s ___ records before the annual audit.

4. Ms Green declined the overseas assignment for ___ reasons.

The mistake to avoid

Do not choose from the shared beginning of the two words or from spelling memory alone.

Weak choice

Compare the endings and hope the more familiar word fits.

Better choice

Build the business picture: one individual, or the organisation’s staff?

Keep the meaning clear

The words look almost identical, but their meanings do not overlap. Check the business meaning before comparing the spelling.

Do not begin with the spelling. Begin with the meaning required by the nearby words.

Quick tool: individual or private = personal. Employees or staffing = personnel.
Related practice

Continue practising word decisions

Use these related pages to practise choosing from the business meaning around the blank instead of from appearance.

Next step

Use review to choose the next practice

If a question feels clear during review but was difficult during practice, compare the sentence meaning with the choice you made.

The Learning Block Diagnostic reviews six MTC study patterns: Speed Trap, Memoriser, Over Thinker, Translator, Passive Listener, and Burnout.

Continue reading

Use these pages for more grammar and review practice.