GREEN LEVEL · CUSTOMER SERVICE

My TOEIC Coach Situational Reading Card

Can the Installation Be Moved?

Customer Enquiries, Service Requests & Follow-up · Green level · 112-word reading

Predict the situation, connect the sequence, then retrieve the same vocabulary in TOEIC-style questions.

Review the vocabulary first
An older Japanese service coordinator reviews an installation schedule and points to an available date using green scheduling materials.

WHY THIS METHOD WORKS

Build memory through context, not isolated translation

PredictActivate the situation before reading.
ConnectNotice people, actions and purpose.
RetrieveUse the same words in TOEIC-style decisions.

GUIDED TRAINING

Can the Installation Be Moved?

Anonymous use stores or transmits nothing. Identified completion may transmit five completion fields.

STEP 1

Predict from the image

Unscored

A service coordinator is checking a schedule. A customer wants to change an installation appointment. What may happen next?

CONTINUE THE CUSTOMER SERVICE PATHWAY

Blue → Green → Yellow → Red

  1. BlueDirect detail
  2. GreenSequence + linked evidence
  3. YellowInference + conflicting information
  4. RedPurpose + operational judgement

My TOEIC Coach Situational Reading Card · Can the Installation Be Moved?