BLUE LEVEL · CUSTOMER COMPLAINTS, RETURNS AND REFUNDS

My TOEIC Coach Situational Reading Card

The Wrong Size

Customer Complaints, Returns and Refunds · Blue level · 79-word reading

A customer returning a jacket at a clothing-store counter.

The Wrong Size

  1. BlueDirect detail
  2. GreenSequence + linked evidence
  3. YellowInference + conflicting information
  4. RedPurpose + operational judgement

My TOEIC Coach Situational Reading Card · The Wrong Size