GREEN LEVEL · CUSTOMER COMPLAINTS, RETURNS AND REFUNDS

My TOEIC Coach Situational Reading Card

The Cracked Coffee Maker

Customer Complaints, Returns and Refunds · Green level · 112-word reading

A customer photographs a cracked coffee pot beside its delivery box.

The Cracked Coffee Maker

  1. BlueDirect detail
  2. GreenSequence + linked evidence
  3. YellowInference + conflicting information
  4. RedPurpose + operational judgement

My TOEIC Coach Situational Reading Card · The Cracked Coffee Maker