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Customer Service & Complaints

Choose a Vocabulary activity below. Start with a customer-service situation that feels useful or familiar, then continue through Blue, Green, Yellow and Red from the lesson page.

Enquiries Complaints Returns Refunds
Customer and staff member resolving a service problem
1
Choose a situationPick what feels relevant to you.
2
Start with VocabularyLearn the 12 key words first.
3
Continue Blue to RedFollow the pathway on the lesson page.

Choose a Vocabulary lesson below

Customer Complaints, Returns & Refunds カスタマー対応・返品・返金

Customer Complaints, Returns & Refunds カスタマー対応・返品・返金